Support mixed batch, [1000] yuan or more from the grant, or [10] pieces of goods from the above batch
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One, from the volume
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, The company is not retail, over 1,000 yuan from the grant, if less than 1,000 yuan, 40 yuan to bear the cost of services.
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, Each product at least as a unit from the set, all the goods prices without shipping, fragile goods, including wood costs.
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, When the delivery of all kinds of grid-shelf products are marked on the wooden frame of delivery, and some of the same items in order to save freight is two hit together. So if you personally point the goods when the goods according to a point clearly. (There may be a wooden frame is two pieces of goods).
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Second, the way of delivery
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, Generally our delivery time is about 3-5 days:
A, we received your remittance the next day or the third day for your picking, to ensure that within 4 working days to issue goods. Payment is not the day, the next day counted within 4 working days issued.
B, because the product updates faster, perhaps before you deal with your order, you ordered the goods have been out of stock, for this situation our customer service staff will be e-mail or telephone way to let you decide whether to cancel the order or are Replacement style.
2, special circumstances will delay delivery:
A, sometimes the factory will catch a list of foreign trade, so the time is more nervous, may be the pro of the goods will be delayed a few days, so when the pro to be patient waiting not to worry. B, sometimes just a few models in the color out of stock, to wait until the factory spit out when the goods, if the pro who set a lot of goods we will store the spot in the first To you, the other wait until you make up again. So pro who received the number of goods when you do not worry, we will have a warehouse records, it is clear which records have been issued, which goods at the end of hair. (If you need to send the goods together, please specify when the order.)
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Third, delivery
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, Before the arrangements for delivery, we will contact you with your order confirmation. Online products can be timely delivery of the basic, not row
In addition to the possibility of temporary out of stock, so we see your order, we will first see if there is out of stock, if there is me
& Nbsp; & nbsp; we will inform you if you can change the other styles.
2, customer orders payment, please notify our customer service, so that our manufacturers timely delivery;
3, if your order is relatively large, we will get in touch with you in time.
4, for a product with multiple colors, you can generate orders in the remarks column before you specify the color of the product, our picking staff in the warehouse with this color when you specify the color, if not, We made other colors, not in the notice. (Please make a note if you are sure to press the one you specify.)
5, if you need to put in the goods in the shipment list, please note when the order. (Because there are many customers do not want us to put
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6, if there are other problems can always call customer service.
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Fourth, freight instructions
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, Under normal circumstances, we ship all the shipping department (the city above the county level are basically direct or transit arrived), the goods
After arriving at your city, the shipping company will call you to pick up the call. Shipping is generally calculated by the number of freight (
& Nbsp; & nbsp; As long as it is not too heavy or too fluffy, the individual area is calculated by the weight of the goods. ) Specific reference to the shipping company charges subject
& Nbsp; & nbsp; Shipping the shipping customer, the freight is the time you pay to the shipping company to pay, you give us payment as long as the payment of goods
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2, receipt to see if the box is intact, wooden frame is intact, if you suspect whether the product is damaged, please in the freight department to mention
& Nbsp; & nbsp; goods on the spot inspection, if it is out of the relationship between the consignment, please solve. Such as the fact that the non-consignment department is a human factor,
& Nbsp; & nbsp; Outer packaging intact, you can contact our customer service, the manufacturer is responsible for the exchange.
3, if there are special requirements, if the designated shipping department, please specify when ordering, we will be designated by the consignment department
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Five, after-sales service
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, The purchase process any problems, please by phone, QQ, or Email to contact us, we will contact you
In the shopping process encountered various problems.
2, if the goods can be received within a week on time, we received the customer's inquiry immediately after the inquiry, and the corresponding issues to the customer to give the most timely reply.
3, if the goods found after the goods are indeed quality problems, [must be received within 24 hours of feedback and provide pictures]. Receive you
After returning the goods, we will be the fastest amount of time with you.
4, if the damage occurred during transport, we will not bear any loss, but we can do our best to put the production
Goods packaging, and freight communication, the transport losses to a minimum.
5, please return to our customer service before the return, if at any end by any notice, direct return, we will not deal with.
6, if we ship in a timely manner, and due to freight company delivery time delay caused by the loss, we do not bear the relevant responsibilities and compensation.
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Six, returned service
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, If there is product quality problems, we received a return immediately after the return. In the course of transport, because this product is fragile
Product, there may be inevitable damage, we will not give compensation, after receipt of goods within 7 days and we contact the quality of goods
The amount of matter matters, 7 days do not come to deal with when there is no problem to deal with. In order to be able to achieve long and good cooperation, we promise to business
In the presence of any non-human quality problems, as long as a product packaging intact, two accessories complete, three goods without obvious scratches, give the user completely replaced, return.
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