Support mixed batch, [1000] yuan or more from the grant, or [10] pieces of goods from the above approved
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One, from the volume
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, The company is not retail, over 1,000 yuan from the grant, if less than 1,000 yuan, 40 yuan to bear the cost of service.
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, Each product at least as a unit from the set, all the goods prices do not include shipping, fragile goods, including wood costs.
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, When the goods are all lattice-shelf products are marked on the wooden frame of delivery, and some of the same items in order to save freight is two hit together. So if you personally point the goods when the goods by one item point clear. (There may be a wooden frame to fight the two goods).
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Second, the way of delivery
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, Generally our delivery time is about 3-5 days:
A, we received your remittance the next day or the third day for your picking, to ensure that within four working days to issue goods. Payment is not the day, the next day within 4 working days from the issue.
B, because the product updates faster, perhaps before you deal with your order, you ordered the goods have been out of stock, for this situation our customer service staff will be e-mail or telephone way to let you decide whether to cancel the order or are Replacement style.
2, special circumstances will delay delivery:
A, sometimes the factory will catch a list of foreign trade, so the time is more tense, may be the pro of the goods will be delayed a few days, so when the pro to be patient waiting not to worry. B, sometimes just a few models in the color out of stock, to wait until the factory spit out when the goods, if the pro who set a lot of goods we will store the spot in the first To you, the other wait until you make up again. So pro who received the number of goods do not worry when you do not worry, we will have a warehouse records, it is clear which goods have been issued, which goods at the end of hair. (If you need to send the goods together, please specify when the order.)
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Third, delivery
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, Before the arrangements for delivery, we will contact you with your order confirmation. Online products can be timely delivery of the basic, not row
In addition to the possibility of temporary out of stock, so we see your order, we will first see if there is out of stock, if there is me
& Nbsp; & nbsp; we will inform you if you can change the other style.
2, customer orders payment, please inform us in time customer service, so that our manufacturers timely delivery;
3, if your order is relatively large, we will get in touch with you in time.
4, for a product of a number of color cases, you can generate orders in the remarks column before you specify the color of the product, our pickpockets in the warehouse with this color when you specify the color, if not, We send other colors, not in the notice. (Please make a note if you are sure to order the color when you specify it.)
5, if you need to put in the goods in the shipment list, please note when the order. (Because there are many customers do not want us to put
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6, if there are other problems can always call customer service.
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Fourth, freight instructions
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, Under normal circumstances, we ship all the shipping department (the city above the county level are basically direct or transit arrived), the goods
After arriving at your city, the shipping company will call you to pick up the delivery. Consignment is generally calculated by the number of freight (
& Nbsp; & nbsp; As long as it is not too heavy or too fluffy, the individual area is calculated by the weight of the goods. ) Specific reference to the shipping company charges subject
& Nbsp; & nbsp; Shipping the shipping customers, freight is the time you pay to the shipping company can be paid, you give us payment as long as the payment of goods
& Nbsp; & nbsp; section can be.
2, receipt to see if the box is intact, wooden frame is intact, if you suspect whether the product is damaged, please pay in the freight
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& Nbsp; & nbsp; Outside the packaging intact, you can contact our customer service, the manufacturer is responsible for the exchange.
3, if there are special requirements, if the designated shipping department, please specify when ordering, we will be designated by the consignment department
& Nbsp; & nbsp;
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Five, after-sales service
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, The purchase process any problems, please by phone, QQ, or Email to contact us, we will contact you
In the shopping process encountered various problems.
2, if the goods can be received within a week on time, we received the customer's inquiry immediately after the inquiry, and the corresponding issues to the customer to give the most timely reply.
3, if the goods found after the goods are indeed quality problems, [must be received within 24 hours of feedback and provide pictures]. Receive you
After returning the goods, we will be the fastest amount of time with you.
4, if the damage occurred during transport, we will not bear any loss, but we can do our best to put the production
Goods packaging, and freight communication, the transport losses to a minimum.
5, please return to our customer service before the return, if at any end by any notice, direct return, we will not deal with.
6, if we shipped in a timely manner, and due to freight company delivery time delay caused by the loss, we do not bear the relevant responsibilities and compensation.
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Six, returned service
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, If there is product quality problems, we received a return immediately after the return. In the course of transport, because this product is fragile
Product, there may be inevitable damage, we will not give compensation, after receipt of goods within 7 days and we contact the quality of goods
The amount of the matter, not to deal with 7 days without any problem. In order to be able to achieve long and good cooperation, we promise to business
In the event of any non-human quality problems, as long as a product packaging intact, two accessories complete, three goods no obvious scratches, give the user a complete replacement, return.
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